{"id":511,"date":"2025-05-14T22:04:25","date_gmt":"2025-05-14T22:04:25","guid":{"rendered":"https:\/\/royalesuits.com\/?page_id=511"},"modified":"2025-05-15T02:11:36","modified_gmt":"2025-05-15T02:11:36","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/royalesuits.com\/en\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"511\" class=\"elementor elementor-511\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-498a5e9 e-flex e-con-boxed e-con e-parent\" data-id=\"498a5e9\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9474fc4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9474fc4\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-75b5a90\" data-id=\"75b5a90\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a0ca301 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"a0ca301\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-44a383a e-flex e-con-boxed e-con e-parent\" data-id=\"44a383a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-06ab279 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"06ab279\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CUSTOM SUITS & MADE-TO-MEASURE GARMENTS\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8079598 elementor-widget elementor-widget-text-editor\" data-id=\"8079598\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>All custom garments produced by Royale Suits are specially handcrafted to your unique measurements and preferences, making each piece one of a kind.<\/p><p>For this reason, we do not offer returns or refunds on custom-made or made-to-measure orders.<\/p><p>If you believe your suit has a manufacturing defect, you may submit a claim by providing:<\/p><ul><li>High-resolution photos showing the issue.<\/li><li>Clear measurement photos with a measuring tape demonstrating discrepancies.<\/li><\/ul><p>If the issue is confirmed, we will offer alterations, a replacement, or a refund, depending on the severity of the defect and our evaluation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd910eb elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"dd910eb\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">READY-TO-WEAR ITEMS\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c2818b3 elementor-widget elementor-widget-text-editor\" data-id=\"c2818b3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You may return or exchange a ready-to-wear item within 7 calendar days of receiving it, provided the following conditions are met:<\/p><ul><li>The item is unused, unaltered, and in brand-new condition.<\/li><li>The item is returned in its original packaging.<\/li><li>You provide proof of purchase (order number or invoice).<\/li><li>Return shipping costs are covered by the client.<\/li><\/ul><p>Once we receive the item and inspect it, a refund or exchange will be processed within 5 business days.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3227f65 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"3227f65\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">ADJUSTMENTS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ccc3b9 elementor-widget elementor-widget-text-editor\" data-id=\"3ccc3b9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">We stand by the craftsmanship of our garments. If a custom suit requires adjustments due to <\/span><b>production or tailoring faults<\/b><span style=\"font-weight: 400;\">, Royale Suits will cover the necessary correction.<\/span><\/p><p><span style=\"font-weight: 400;\">However, adjustments requested due to <\/span><b>personal preference changes<\/b><span style=\"font-weight: 400;\"> or <\/span><b>client-provided measurement errors<\/b><span style=\"font-weight: 400;\"> may incur additional tailoring costs.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8254211 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"8254211\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">INTERNATIONAL RETURNS\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b73af8 elementor-widget elementor-widget-text-editor\" data-id=\"7b73af8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We currently accept returns from the United States and select countries. If you reside outside of our return coverage zones, please contact us directly and we will review your case individually.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c0cc1c elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"1c0cc1c\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">TO INITIATE A RETURN OR CLAIM\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b4be23 elementor-widget elementor-widget-text-editor\" data-id=\"7b4be23\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Please email us at info@royalesuits.com with:<\/p><ul><li>Your order number<\/li><li>A description of the issue<\/li><li>Supporting photos (for defects)<\/li><\/ul><p>Our team will review your request and respond within 2\u20133 business days.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>CUSTOM SUITS &#038; MADE-TO-MEASURE GARMENTS All custom garments produced by Royale Suits are specially handcrafted to your unique measurements and preferences, making each piece one of a kind. For this reason, we do not offer returns or refunds on custom-made or made-to-measure orders. If you believe your suit has a manufacturing defect, you may submit [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-511","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/royalesuits.com\/en\/wp-json\/wp\/v2\/pages\/511","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/royalesuits.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/royalesuits.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/royalesuits.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/royalesuits.com\/en\/wp-json\/wp\/v2\/comments?post=511"}],"version-history":[{"count":4,"href":"https:\/\/royalesuits.com\/en\/wp-json\/wp\/v2\/pages\/511\/revisions"}],"predecessor-version":[{"id":516,"href":"https:\/\/royalesuits.com\/en\/wp-json\/wp\/v2\/pages\/511\/revisions\/516"}],"wp:attachment":[{"href":"https:\/\/royalesuits.com\/en\/wp-json\/wp\/v2\/media?parent=511"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}